Microsoft Outlook 2010 Tutorials
Replying and Forwarding E-mail / Replying to Messages
Subtitles of the Movie (Microsoft Outlook 2010 / Replying and Forwarding E-mail / Replying to Messages)
When you get a new message or even if you've had a message for some time it's a very easy process to reply to the person who wrote to you. When the message is displayed in the Reading Pane, as this message that I've clicked on is here, all you have to do to reply to it is click Reply. We'll talk about Reply to All in a second. When I hit Reply a new message window opens and notice that the reply is automatically addressed to the person who wrote to me in the first place and notice that the Subject line is now preceded by the letters Re for Regarding or In Reply To. Let me just move the message window aside and you'll see that the original Subject line was New manuals - did you check them? And now it is Re: New manuals - did you check them? Notice, too, that the original message is included. Now you have options for how that will be displayed and we'll talk about them in a bit, but suffice to say you should always include the original message because if you were to reply with Will do, or Yeah, looked great, the person you're replying to may not remember what they asked you about and, you know, be confused. So having the original message along with your reply is a good idea and that's why it's the default. Notice that my cursor's blinking here awaiting my typing some sort of response and I could type that there and then once that was good to go I could click Send and send this reply. Instead, however, I'm just going to close this up rather because I'm not going to compose a response right now. Now if you have a message that was sent to you by someone and they also wrote to someone else in addition to you, as this message here is, notice that it's sent to both me, student and to another E-mail account. In this case I would more than likely click Reply to All and that's because when you're replying to messages if there were other people carboned or if multiple people were in the To box as the main recipients it's kind of rude to reply to just the sender; not only rude, it can be counterproductive especially if this is a back and forth about a business situation or a project or something like that. It would be the equivalent of having a conversation at a party and someone asks a question and then you whisper your answer in the ear of one person. In order to keep the conversation going you want to include everyone. Now, of course, if you just have a reply that is just for the sender and you don't want to share it with everyone else you could just hit Reply. But if you want to share your response with everyone who was originally included you would click Reply to All and notice when I do so the message is automatically addressed to the original sender and then a Carbon in this case is already inserted and addresses in the Cc box for the person that the sender had Carboned. And again, my cursor's blinking right above the original message awaiting my typing in my response. Now your reply can include Attached files, you can format the message, you can do anything you want to it just as you could to a new message and in other lessons you learned how to do those sorts of things. You can edit the Subject line but that's not a good idea because a lot of people store their messages and by the Subject line to keep threads of conversations organized and if you change the Subject line you would throw this message out of that thread because their computer wouldn't see it as part of that same conversation. So, generally it's not a good idea to change the Subject line. Now, you can control, as I said, how those original message contents here appear. I'm going to close this up and not send it yet. What you would do is go to the File tab and choose Options and under Options we would go to Mail and in the Mail category we would scroll down and look for Replies and Forwards. Now, as I said, by default the original message text is included. You can choose to indent it, Include and indent, or Prefix each line of the original message. You could also include it as an attachment but that can get confusing for people because then they have to open it as a separate file. I don't suggest choosing Do not include original message for the very reason I gave you before. It make it really hard for the recipient to keep track of what you're replying to, especially if your reply is a simple will do, or yeah, that's great, or no, I can't make it on Thursday. They may not really remember what they wrote to you about so it's a good idea to continue to include that. So, once you've made your choice there you would click OK and that would close out the Options box and then if you've sent any messages or sent any replies, created your replies, you could click the Send button and off they would go as a response to the person who wrote to you.
Tutorial Information
| Course: | Microsoft Outlook 2010 |
| Author: | Laurie Ulrich Fuller |
| SKU: | 34166 |
| ISBN: | 1-936334-54-2 |
| Release Date: | 2010-10-05 |
| Duration: | 7 hrs / 89 lessons |
| Captions: | No |
| Compatibility: |
Vista/XP/2000, OS X, Linux QuickTime 7, Flash 8 |
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