Send and Receive E-mail / Receive and Handle E-mail
Subtitles of the Movie
Alright now here's another chapter module that on first glance you might just look at the title and think, well why is there a module devoted to this; reading e-mail. It's just ridiculous because I know how to read an e-mail. Mail comes in, I select it, there it is on the right hand side in the reading pane, or it's in the bottom of the reading pane, or I double click on it to open it up, and big deal. Well, there's actually some new bells and whistles believe it or not with just the simple reading of e-mail that we do in Outlook 2007. And one of them is this feature called the preview, or the live preview of the attachment. So without leaving the message, as you can see, I can look at attachments, like a picture that is in an e-mail message. And to go back to the message by the way, I click on this little Message Button to take me back. If I double click on it then I have different options. So if I double click on it, I then click, and I still get that preview behavior. So before, you might have been dealing with Outlook, or versions of Outlook where if I have a spreadsheet, if I have a PowerPoint presentation, if I have a picture, open that up in a completely separate application. But now I don't have to, again, all I have to do is click on the attachment. And if I haven't previewed before, or if I have that selected, I can preview the file. So there we go. Office PowerPoint viewer is, the pre-viewer is starting. And so without launching the separate application, just by launching the pre-viewer, I can again preview, I'm kind of overusing the word here, but I can look through a particular attachment. And then again go back to the message itself. So that's one new feature about just the simple reading of an e-mail message. The other thing that's not necessarily new but is worth pointing out certainly is if I click on a message of course it's read, if I click off of it again. By default it is marked as read, so even if I'm just toggling through, or scrolling through my e-mail messages with my arrow keys, even if I rest on it for a second and then go to another e-mail message, it marks that one as read. Well that can affect what appears in some of your search folders, and we'll deal with that a little bit later on as well, but one of your search folders is Unread Mail by default, and that just shows you all the e-mail that you haven't yet dealt with which includes by default, RSS feeds which is why I've got 682. But be that as it may, I want to show you how you can change some of those reading options, cause sometimes you just glance at it and then go, Oh I'll deal with it later. But I don't want it to be totally gone from my field of vision by that behavior, which is, I click on it, I click off of it and it's marked as having been read. To do that, go to the Tools options, or go to the Tools, and then Options. I want to click on now the Other tab, so in my Options click on the Other tab here, and now go to this section here, Outlook Panes. There are options you can set for the Outlook Panes, and here we want to specifically deal with the Reading Pane. So reading pane options. Mark items as read when viewed in the reading pane, mark item as read when the selection changes. So that's a default selection, which is causing that behavior. Otherwise I can check this, and notice they're mutually exclusive here, so if I have that one checked that one grays out; that one checked, that one grays out; should really be a radio button technically. So, wait three seconds for marking the item as read. So if you want to change that behavior, again, click on Ok, and Ok that's where you need to go. And by the way, if you're wondering, the To-Do Bar, we've seen that before, Navigation Pane, we've seen that before, but we haven't seen this before. So, that's how you set those options. Three seconds. And let's look at how that will affect the reading of items in my inbox. So now if I click on something, and wait three seconds; three, two, one, bingo it goes from bold to normal text in the subject, and it is marked as having been read. One other thing, I don't particularly prefer this, but it's another option that you have, and this is maybe helpful if you're dealing with just huge volumes of e-mail here; is that you can go to the View tab, and if you're a customer service rep or something like that and you get a hundred e-mails a day that you have to deal with. But in your View menu, I may have said tab but I meant menu, of course you have to know what I mean not what I say. Click right here. Auto-preview, and that previews some of what the e-mail content is. And if it's the entire e-mail, it has this little end tag in there. So, view, toggle that on and off, the auto-preview. So without even having the reading pane open; you might even combine the two reading pane off, view, auto-preview. Now, I had no idea Outlook could do that, and, that's the entirety of the e-mail message. So again, for me that's just a little too much information, which I don't particularly like. So, this is my preferred method of dealing with Outlook, and this is what you'll see my doing for the vast majority of the modules in this course.
Tutorial Information
| Course: | Microsoft Outlook 2007 |
| Author: | Brian Culp |
| SKU: | 33773 |
| ISBN: | 1-933736-88-7 |
| Release Date: | 2007-06-20 |
| Duration: | 6 hrs / 99 lessons |
| Captions: | For Online University members only |
| Compatibility: |
Vista/XP/2000, OS X, Linux QuickTime 7, Flash 8 |
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