Send and Receive E-mail / Resend and Recall
Subtitles of the Movie
Now, you thought sending e-mail was just a matter of clicking Send, and then out it goes and that's the end of the story, and yes you know how to do that so why am I bothering with a tutorial to teach me how to send and receive e-mail, I know how to do that already. Well, there's more to it than meets the eye, and sometimes if you learn, even if you were familiar with Outlook before, learning some of these tips and tricks can really unlock a lot of free time in your day because you're like, ah, now I don't have to retype that stuff, now I don't to go find it, copy and paste it again. And here's what I mean here, two other additions, two other additional options I should say that you have with your e-mail that you've already sent. So in previous modules we've looked how to send an e-mail, watch this. If you go to your Sent Items here, and you can get to your Sent Items in either your Favorite folders, your Mail selection or your Mail set of folders. Should be one off your favorites by default, I'll show you how to add other folders in your Favorites throughout this course. But you can also get to it in just your list of personal folders that have to do with mail. But at any rate, however you get there, look in your Sent Items, and lets say you've got a piece of e-mail and commonly this is the case, that you send routinely. Every week I send a weekly update to somebody, or I send five weekly updates to somebody, but typically I send the same e-mail over and over again to the same people. Well watch what you can do. You can pull it up in your Sent Items, and another nice thing is that Outlook keeps track of exactly when you sent something to the day. And you can arrange it: who it's from, any categories that you've got, and we'll deal with those later on as well. But just pull up the e-mail by giving it a double click, so now you've got the message that you earlier sent, so this one is called The Weather Out There, so the weather today might be blah, blah, blah; sunny, cloudy, rainy. Go to your actions grouping here. Notice when we pull this back up we don't have all the options that we see when we're composing one from scratch, some of that has to do also with the plain text nature of this e-mail. But watch this, here is what we want to focus on; Other Actions; and I can recall this message, I can re-send it. What happens if I click on Re-Send? It creates a copy of that mail exactly what I just said. So now if it's spring or summer, windy, it might be sweaty outside, so who knows. And if you want to apply some formatting of course now that I'm editing the e-mail, I can change it to HTML, now I can take these bullets and maybe change the way the bullets look. Bingo, and now I'm ready to send it. So, you don't have to reinvent the wheel. You can just take an e-mail that you've already sent, let's resend it, make a minor adjustment, maybe send it to someone else instead. You don't have to cut and copy and paste the text. You're ready; bingo it goes out the door. And there's your original one that was in plain text that you sent previously. So that's one option you have. The other option you have, is you could open up the sent item. So you've already blasted this e-mail out, but then you realize there's a mistake. You didn't mean windy, you meant, you meant foggy. So what you could do is, again, you could recall it or resend it. But at any rate, you found something you want to change, go to your other actions, and this time recall this message. Now, what you'll see here, it doesn't exactly remove it from their inbox if they've already read it. But it can change the behavior if they haven't read it already. So in other words, you can't un-ring the bell; if you've sent it they've read the thing it's not like you can erase it from their memory or erase it from their inbox. But if it's sitting in their inbox and it's only five minutes ago but you caught your error, you can delete unread copies of the message, you can delete unread copies and replace them with this new message; and then you can ask to be told if the recall succeeds or fails for each recipient. So that's some of the things you can do with the message. Now, the caveat is that this requires an exchange server on the backend for you to do this. So if you're working with this on different e-mail accounts, you'll just have to ask your, either your Internet service provider, whoever is providing your e-mail service, whether or not this recalling feature will work. But it will work for sure if you are sending your e-mail and receiving your e-mail from an exchange server environment.
Tutorial Information
| Course: | Microsoft Outlook 2007 |
| Author: | Brian Culp |
| SKU: | 33773 |
| ISBN: | 1-933736-88-7 |
| Release Date: | 2007-06-20 |
| Duration: | 6 hrs / 99 lessons |
| Captions: | For Online University members only |
| Compatibility: |
Vista/XP/2000, OS X, Linux QuickTime 7, Flash 8 |
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