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First Steps With Our Client / The Design and Development Process




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Subtitles of the Movie (Introduction to E-Commerce / First Steps With Our Client / The Design and Development Process)

Well, sometimes it can be tough to tell most of the time that e-commerce design and development process follows a pretty straightforward path. Generally speaking, the process follows these steps for a web developer working for clients. Sales, the initial sales approach and meeting. Business analysis, a brief summary of the business and its e-commerce needs used to determine whether you are the right kind of business to submit a proposal. Proposal, generally a three to five page document depending on the size of the project detailing the client needs, how they would be met, what the project would cost and how long the project would take. Generally, it also includes the history of the development company and bios from the people who would be working on the project. Contract, the work agreement. Some developers have clients also sign off on regular statements of work as the specifications are written. Requirements and specifications, complete and detailed descriptions of each set of functionality and the work involved. Architecture and process flow. This includes site maps, navigation and application maps often a flow chart of the purchase process is included here. Design comps, usually three different sets of look and feel, colors, layouts, fonts and graphics. Html and header footer. Once the design decision has been made, an Html markup is created and then header and footer files are created in whatever application programming language is being used. Compiled data, often overlooked, this step is work on the client’s part. This is the gathering of all product information photo or illustration, spec sheets, descriptions, pricing, availability, ordering information if it’s not standard and any other product related information that might be needed. This can take up to three months depending on the size of the product line and the client work availability. Development coding the files. Data entry, also often not counted when estimating time. This is the step where the product information is actually entered into the web system. This can be as easy as importing an Excel spreadsheet and as time consuming as hand entering every single product. Most businesses end up with a combination of the two. Some file transfer and some direct data entry. Testing, once the files are coded and the products are in the database, the coding can be tested and any issues can be resolved. Going live, the site is presented to the public. For the most successful companies, this is supported with additional marketing including mailings and e-mail announcements. Fulfillment and reports. As orders are received, they are filled and shipped according to procedures developed by the client. Well this is a task primarily for the client, a web developer can provide advice based on experience that can be very helpful for a client just setting up the process. Reports are used to confirm order fulfillment and provide revenue numbers. Evaluation, revisiting the site to make sure its features are useful and working correctly. As a web developer, you have a responsibility to provide good, accurate information to your client. Part of the responsibility involves seriously thinking about the client and their needs and what your contribution could be to addressing their needs. You have knowledge and experience that your client doesn’t have and they need you to be willing to make suggestions and provide advice while understanding that your advice may not be followed. Good web developers work with their clients all through the process listening to what the client is saying, answering questions and providing advice when needed. After just a few e-commerce projects, you will find the giving advice part to be the easiest. This course will follow this process devoting a significant part of the training to the research, analysis and planning of the site.

Tutorial Information

Course: Introduction to E-Commerce
Author: Darcey Spears
SKU: 33628
ISBN: 1-932808-79-5
Release Date: 2005-08-25
Duration: 7.5 hrs / 102 lessons
Work Files: Yes
Captions: No
Compatibility: Vista/XP/2000, OS X, Linux
QuickTime 7, Flash 8

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